At Conn's Partsearch, we want you to be sure you have the right part.
Return or replace anything you have purchased. We've made it simple:
See our return policy for full details.
We realize that customers are concerned about how the information they provide on-line will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience.
When placing an order, we ask you to provide information on-line including your name, mailing address, e-mail address and credit card information. All information is stored on a highly secured server that is not accessible through the Internet.
To continuously assess the value of our on-line shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you don't want when shopping with us. We do not sell or rent our list of customers to anyone.
Conn's Partsearch customers on the "do not send" list will only receive order status updates.
Conn's Partsearch may update its privacy policy periodically and use of the information we collect is subject to the privacy policy in effect at the time of use. If a change is made, we will post the updated policy on this site and we encourage you to periodically check our policy. By using our website after change in the privacy policy is made, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us.
The Conn's Partsearch Guarantee protects you while you shop at Conn's Partsearch, so that you never have to worry about credit card safety. Period. We guarantee that every transaction you make at Conn's Partsearch will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Conn's Partsearch.
Why is Conn's Partsearch safe? Safe Technology: Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Safety in Numbers: When you shop at Conn's Partsearch, you'll be one of thousands of customers who have safely shopped with us without credit card fraud.
Still don't want to use your credit card on the Internet? No problem. Simply call 1-866-905-PART (7278) and place your order with one of our Customer Service Representitives over the phone.
Guarantee Details: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent credit card charges. If your bank does hold you liable for any of this $50, Conn's Partsearch will cover the entire liability for you, up to the full $50. Conn's Partsearch will cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Conn's Partsearch while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Credit Verification Number (3 Digit) For your safety and security, we require that you enter your card's verification number. The verification number is a 3-digit number printed on the back of your card. It appears after and to the right of your card number
Credit Verification Number (4 Digit) For your safety and security, we require that you enter your card's verification number. The American Express verification number is a 4-digit number printed on the front of your card. It appears after and to the right of your card number
These are our basic shipping costs
Please note that we ship to US destinations only. Oversized items and Non-Mainland US destinations will incur additional shipping costs. These shipping costs are estimates. Some items may have handling fees applied.
Expedited Shipping Reminder: You will need to add warehouse processing time to estimate the actual arrival date of your order. Add one business day for in-stock items. Out of stock items may take longer.